GetaBooking Combos & Upsells: Show Clients the Right Deals the Moment They Book
Show clients the relevant deals and packages tied to the service they're after — right when they book, without hunting through your whole menu.
When a client comes to book, they usually have one service in mind — but they often don't realise you also offer a package or combo deal that's a better fit for what they actually want. The problem is that those options can be buried in a long service menu, so clients never see them. They either book the basic service and miss out, or give up looking.
That's exactly the problem GetaBooking's Combo / Upsell and Service Badge system was built to solve — a feature designed in direct partnership with Dirce Hairdresser, a busy hairstylist working across both the UK and Portugal. Dirce wanted an easier way for clients to see the relevant deals and packages linked to a key service, right at the point of booking, instead of scrolling through everything on offer. Here is how it works, and how it makes booking much simpler for your clients.
Built in partnership withDirce HairdresserA busy hairstylist operating across the UK and Portugal. See her live GetaBooking page.View Dirce Hairdresser's booking page →The Video Guide
Check out our complete video walkthrough below to see the GetaBooking Combo / Upsell workflow in action.
What Are GetaBooking Combo Upsells?
When a customer clicks "Book Now" on a standard service card — such as a Cut & Blow Dry — GetaBooking can instantly present a promotional pop-up modal before they reach your schedule. This modal showcases higher-value services or package deals, like a Restyle Cut & Blow Dry or a Root Touch Up combo.
By surfacing the most relevant options at the exact moment a client is choosing, you make it easy for them to find the package that genuinely suits them — no scrolling, no second-guessing, no missed deals.
Why Clients Love It
- Frictionless choices: Customers don't have to search through your entire service menu to find upgrades or package deals — the most relevant higher-value options are presented right when they click "Book Now".One-click swapping: Upgrading to a combo package takes just a single click, taking them straight to the calendar with the correct duration already calculated.No delays or pressure: If a client prefers their original selection, a single tap on "No thanks, continue with original booking" takes them straight to standard slot selection with zero friction.
Upsells vs. Service Add-ons: What's the Difference?
While both features help increase transaction value, Add-ons and Upsells serve two distinct purposes in GetaBooking. (New to add-ons? Read our full guide on booking add-ons.)
Service Add-ons
- Primary goal: Add complementary extras to an appointment.When offered: During the checkout / payment stage.Schedule impact: Retains the original appointment length.Best used for: Quick additions (e.g. conditioning treatment, deep-clean polish).
Combo / Upsells
- Primary goal: Swap the entire booking to a higher-value package.When offered: Immediately after clicking "Book Now", before calendar selection.Schedule impact: Automatically assigns a longer schedule duration to block off your time.Best used for: Major service upgrades (e.g. 30-min vs 1-hour PT sessions, basic cut vs full colour correction).
Guiding Customer Choices with Visual Badges
To make your packages stand out instantly, GetaBooking lets you attach eye-catching Badges directly within your service settings. Inside Edit Basic Info, you can choose from the same badges your clients see on your public booking page:
These badges highlight key offerings inside the pop-up modal, helping customers quickly spot the options that suit them without reading through long descriptions.
Intelligent Scheduling That Protects Your Calendar
When a client upgrades to a combo package, it often requires more time in your chair or studio. GetaBooking automates schedule management to make this hassle-free:
- Selecting a combo deal automatically swaps the booking target to that higher-value service. Because that service is likely set up to run on different schedules with a longer duration, the customer instantly sees the right availability for what they're actually booking — not the slots for the original service they first clicked on.
- The system applies the specific duration and rules defined for that upgraded package.
- Your calendar automatically blocks out the extended duration — preventing double bookings and keeping your schedule perfectly synced.
How to Set Up Combos & Upsells in GetaBooking
- 1Enable the menu: Go to Services in your dashboard, pick a base service, and scroll down to Combo / Upsell. Toggle Enable combo / upsell to On.
- 2Add custom text: Write an inviting headline (e.g. "Try our best value combo deals!") along with a short subheading.
- 3Select your packages: Select the higher-value combo services you want to feature in the pop-up modal.
- 4Apply badges: Open Edit Basic Info on your featured services, choose an appropriate Badge (like Best Value or Transformation), and click Save.
The Bottom Line
At its heart, this feature is about clarity for your clients. By surfacing the right deals and packages next to the service they came for, GetaBooking helps people find exactly what they want without digging through your whole menu — and that better experience naturally leads to happier clients and stronger bookings.
There's no pressure and no hard sell: if the original service is what they want, a single tap takes them straight to the calendar. Clients simply get a clearer picture of their options at the moment it's most useful.
If you run a salon, barber shop, or any appointment-based business, combos and upsells pair perfectly with GetaBooking's salon booking software to make booking simpler and clearer for every client.
Ready to Make Booking Clearer for Your Clients?
GetaBooking's Combo / Upsell system surfaces the right packages and deals the moment a client books — and keeps your calendar in sync automatically. Start your 14-day free trial today.
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