Class Passes, Memberships or Multi-Slot Checkout? Choosing the Simplest Booking Flow for Your Classes
Class passes and monthly memberships are now fully supported on GetaBooking. Whichever you choose, the goal is the same: make it as easy as possible for a customer to get from "I want to come" to "I'm booked".
Running classes means deciding how people pay for them. Some customers like to pay as they go, some like to buy a bundle up front, and some want a monthly plan that just works. GetaBooking now supports all three, so you can pick the option that suits your business.
This guide explains how class passes and memberships work, how they differ, and why for many fitness studios the simplest option of all is a Multi-Slot checkout with quantity discounts.
1. Class Passes: Buy a Bundle, Get a Code
A class pass works a lot like a gift card. Your customer buys a pass bundle up front (for example, 5 or 10 classes) and receives a unique code. They enter that code at checkout to book classes for free whenever they like, until the passes are used up.
- 1Your customer buys a pass bundle from your booking site and pays by card through Stripe.
- 2They receive their unique class pass code on the confirmation screen and by email.
- 3When they book a class, they tap Redeem class pass at checkout and enter their code.
- 4One pass is used per class, and the booking goes through at no extra cost.
Why owners like class passes
- Money up front. You're paid for the whole bundle on the day it's bought.
- Easy to gift. Because it's a code, customers can buy a pass for a friend or family member.
- You stay in control. Choose your bundles and prices, set how long passes are valid for, and limit them to certain classes if you like.
- Cancellations handled. If a booking made with a pass is cancelled, the pass goes back onto the code.
2. Monthly Memberships: A Set Number of Classes Every Month
Prefer recurring income? Set up a membership under Add-on Features → Memberships. Members pay a monthly fee through Stripe, and that fee includes a set number of classes each month.
There's no code to remember. Memberships are linked to the customer's email address, so when a member books, their monthly class allowance is applied automatically and they can see how many classes they have left.
- Predictable monthly income that renews automatically.
- Nothing to redeem, as the allowance is applied at checkout for the member's email.
- Member-only services. Create classes or services that only active members can book.
- Member-only discounts. Give members a discount on any of your existing services.
Class Pass or Membership at a Glance
| Feature | Class pass | Membership |
|---|---|---|
| How it's paid | One-off payment for a bundle | Monthly fee via Stripe |
| How it's used | Customer enters a code at checkout | Applied automatically by email |
| Classes included | A fixed number, used whenever | A set number each month |
| Best for | Occasional regulars and gifts | Committed weekly regulars |
3. For Fitness Classes: Consider Multi-Slot Checkout
Passes and memberships are great tools, but they're not the only way to sell more classes. For many fitness studios, the simplest option is a Multi-Select checkout with quantity discounts.
Customers pick several classes in one go, see a discount for booking more, and pay once. There's nothing to buy first and no code to redeem. Booking and paying happen in a single step.
- Book several classes up front in a single checkout.
- Reward bigger bookings with quantity discounts, for example a lower price per class when they book 4 or more.
- Flexibility built in. If plans change, customers can swap a class themselves, so there's no back-and-forth with you.
Turn your booking site into an app
Turn on the app and booking swaps in your settings, and your customers can install your booking site as an app on their phone's home screen. From the app they can swap the classes they've already paid for in a Multi-Slot booking to another date or time, within the cutoff rules you set. Every change syncs to your calendar automatically.
4. Whatever You Choose, Keep It Simple
The most important thing is to make your booking process easy to follow. Every extra step between "I want to come" and "I'm booked" is a chance for a customer to give up. The simpler it is, the more bookings you'll take.
- Pick one main route and make it obvious. Offering every option at once can confuse people.
- Use clear names and prices, such as "10 Class Pass – £60" or "Monthly – 8 classes – £45".
- Tell customers how it works in a line or two on your booking page.
- Review it every so often. If customers keep asking questions, there's probably a step you can remove.
Let Your AI Assistant Help
Not sure which setup is right for you? Your GetaBooking AI assistant can help you Create, Review & Update your setup. Ask it to help keep your booking flow simple, and it can walk you through Multi-Select checkout, quantity discounts, class swapping, class passes and memberships.
Frequently Asked Questions
How does a customer use a class pass?
They buy a pass bundle and receive a unique code on the confirmation screen and by email. When booking, they enter the code at checkout and one pass is used per class until the bundle is used up.
What's the difference between a class pass and a membership?
A class pass is a one-off bundle of classes used with a code. A membership is a monthly fee via Stripe that includes a set number of classes each month, applied automatically using the customer's email, with no code needed.
Can a class pass be given as a gift?
Yes. Because a class pass works with a code, the buyer can pass it on to someone else to use.
What happens if a customer cancels a class booked with a pass?
The pass is returned to their code, so they can use it for another class.
Which option is best for fitness classes?
It depends on your customers. Many studios find a Multi-Select checkout with quantity discounts, paired with class swapping, is the simplest. Customers book several classes at once, save money, and can move a session if plans change.
Can customers swap classes they've already paid for?
Yes. If you turn on the app and booking swaps, customers can install your booking site as an app on their phone and swap the classes in a prepaid Multi-Slot booking to another date or time, within your cutoff rules.
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